Shipping, Payment & Returns

Shipping:

We're proud to offer free shipping Australia wide on all orders through our online store! We're experts in packing guitars and pedals and making sure they arrive safely, wherever in the world you're shipping from.

All our pedals ship with Australia Post (or a courier for some larger orders) and include tracking. All our guitars ship free and include tracking, insurance and signature on delivery. 

Our international orders ship via either EMS or UPS depending on the size and include insurance for loss/damage and tracking. 

Payment:

Payment can be made by either credit card or PayPal directly at checkout, along with Afterpay for approved domestic customers. If direct deposit is your preferred option, please contact us and we can send you the details.

Returns: 

We only offer returns on faulty or broken items, not if you change your mind. All pedals are thoroughly tested here and we'll do our best to list any known troubles in the condition section above. If in doubt, feel free to reach out with any specific questions about an item before purchase.